This success case was implemented in Hemocentro RP (a Brazilian blood center, one of the largest in Latin America) through the use of Livia.bot, a virtual health assistant that uses AI to help the donor to check their eligibility to donate before they ever leave home.
Livia.bot can provide custom answers to donor questions about the thousands of donation eligibility criteria, including specific medication, vaccines, medical procedures, dental procedures, among others.
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